Software
Find tips and tricks for software used at Times-Shamrock
How Do I activate 2-step authentication in Gmail
Turn on 2-Step Verification With 2-Step Verification (also known as two-factor authentication), you add an extra layer of security to your account in case your password is stolen. After you set up 2-Step Verification, you’ll sign in to your account in two steps using: Something you know, like yo...
How can I access an FTP server to transfer files?
What Is FTP? FTP (File Transfer Protocol) is used to communicate and transfer files between computers on a network, aka the internet. Users, who have been granted access, can receive and transfer files in the File Transfer Protocol server (also known as FTP host/site). The easiest way to access...
TCMS New Build Checks
You Just received an email from the Helpdesk about a new build of TCMS being pushed out to your machine. Below is a list of a few things you will want to update in your Town News Workspace in order to assure a smooth transition to the new Build. Boot up your InDesign and login to the Blox Menu a...
Getting to know Merlin X
Logging into Merlin X Navigate in a web browser to https://scr.merlinone.net , use your credentials to login to the system Searching within Merlin X Merlin X utilizes a search bar and some defaults you may find helpful.(Icons from left to right. Photos, Video/Audio, Other, Text. Pages are still ...
InfoSec - How Do I Use the Phish Alert Button (PAB) for Microsoft 365?
Why Should I Use the PAB? When you use the PAB to report suspicious emails, you can help keep your organization safe from security threats. The reported emails are sent to your organization for analysis, which will help keep your IT team informed about potential phishing emails that their employe...
Times-Shamrock Virtual Scanner
System Info Using an antenna mounted high on the Times Tower, we use various scanners and computerized monitoring devices to be able to decode both Analog and Digital channels. Our computerized monitoring devices are able to decode many channels at the same time opposed to a scanner which can onl...
Upgrading from TCMS to OTF fontsets and new InDesign 2022
The following instructions are for modifying your current workstation to be compatible with the new fonts and templates in use. Please perform these steps in the following order after a clean restart of your machine with no other applications running. Please note: the instructions below also ap...
Update fonts in Extensis Universal Type Client
From time to time as fonts are added or changed in the standard font set, staff will be required to synchronize their workstations with the server again to realign their workstations to the master font set. To Resynchronize your fonts, Open Extensis Universal Type Client on your workstation If th...
Logging Into Paytrace for Class Ads
Paytrace Website - https://classadz.vdata.com/PayTrace/Login Select the appropriate Site. Select the appropriate Application. Password is provided by your manager. Session ID is from your Vision Data session. (See second screenshot) Click Login
Creative Cloud Settings.
Settings to change when logging into Creative Cloud. First you will need to go down to the icon tray located by clock on your desktop and select the Icon that looks like a cloud. Double Click it to open up the creative cloud menu.Once open go up to the top right corner by the X and select the cir...
Vision Data Hosted Session, Setup, Email Update, 2FA, and Offboarding.
The VNC session for the Hosted Vision Data session can be found at:\\pascrcorpfs01\IT_Stuff\Software Folder\Vision Data\VD CLOUD VD_HostedAdd this VNC session to the users desktop and have them launch the session and login.The Current users will have the same login as they did in the past with -...
Web Browsers
How to manually update Chrome, Edge and Firefox Web browsers
_ How to manually update Chrome, Edge and Firefox _ Times-Shamrock Communications uses three major browsers by default. Although we recommend all staff use Microsoft Edge we do allow for the optional use of Firefox and Chrome where required at this time. From time to time a security event may be...
How to Clear the Cache and Cookies in Your Web Browser
Clearing the cache and cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. The 'cache' is a tool used by your internet browser to speed up the page loading process. However, sometimes it can cause a problem when websites are updated and de...
Cisco Duo / AnyConnect VPN
Q: What should I enter for the Cisco AnyConnect Secure Mobility Client VPN prompt (including Duo)?
Overview Duo is a two-factor authentication system that requires both a credential (certificate, username/password) and a registered thing you have (smart phone, tablet, direct landline) to "Approve" system access to applications that require AnyConnect access.By default, every time you attempt t...
Remotely connect to your workstation from a PC
_ **Prerequisites: ** _ Know what computer you are using by the Asset name on the white sticker. If possible also record your IP address for your workstation. Make sure that when leaving the office each day that you REBOOT your workstation so it is running and waiting for a connection Have...
Remotely connect to your workstation from a Mac
_ Prerequisites: _ Know what computer you are using by the Asset name on the white sticker. If possible also record your IP address for your workstation. Make sure that when leaving the office each day that you REBOOT your workstation so it is running and waiting for a connection Have a v...
Installing Cisco AnyConnect on your personal computer
Employees of Times-Shamrock sometimes have needs to access their workstations or internal systems while away from the building.To accomplish this safely, we use a software by Cisco called AnyConnect. This will allow your device to establish a secure VPN connection to our systems and allow the app...
Google Apps For Business
Accessing Shared Mailboxes/Delegated accounts - I have lost access to a general mailbox or I require access to a past employee mailbox
For security purposes; direct access to general mailboxes by staff sharing a single login, has been disabled: If you require access to a shared mailbox and have not received an invite link in your email, please contact the helpdesk and you will be added to the access. To access delegated acco...
Automatically filtering messages in Gmail
Creating a filter in Gmail Gmail has built in filtering features allowing you to trigger actions automatically when messages arrive in your mailbox. This can be used to forward emails to others, to mark them important, move them to folders to keep your mail organized, or even to delete spam or ot...
Recovering GMAIL Storage - purging old or large emails to recover storage space
Easiest way to free up space in Gmail is to run some filtered searches and look for old or large emails and delete them.Click on this symbol in the right side of the search bar in Gmail You could search for all emails over a certain size and then target the largest emails first. In this example, ...
Can I be notified of new or changed calendar events on a shared calendar?
To be notified of changes or additions to a shared calendar Go to your calendarClick the gear icon in the upper right of the calendar and choose settingsFind the shared calendar that you are interested in monitoring on the left side of the window and select that Select Event notifications Choose ...
Sharing Calendar in Google Apps
Anyone with manager access can share a calendar to another Gmail user. Go Into Calendar on your Google Apps account.Find the calendar you want to share on the left and click the 3 dotsSelect Settings and sharing Scroll down to Share with specific people or groups click Add people and GroupsEnte...
Town News Editorial
How can I update a finished page in the e-edition after presstime?
Updating a page after print production is very easy. The e-edition can be updated and changed throughout the day, as needed, with very little effort by anyone with pagination access. This information is also relevant to resending a missing page to the e-edition in the case of an automation err...
TCMS New Build Checks
You Just received an email from the Helpdesk about a new build of TCMS being pushed out to your machine. Below is a list of a few things you will want to update in your Town News Workspace in order to assure a smooth transition to the new Build. Boot up your InDesign and login to the Blox Menu a...
TCMS New User training
Below is the TCMS editorial Basic Training. This video will cover all basic functions of the editorial system. Hours 1-3 cover subjects relative to all users, hour 3-4 is focused more on Editor-level functions. Below is the TCMS Advanced Training. ...
Town News - Obit workflow process
One of the goals of the new system was to send obits throughout the day, as they come in, where possible. In order to accomplish this, we needed to create a special process to trigger and send the obits as they proceed through the workflow process. We noticed that part of the Legacy template men...
Searching AP wire using Town News Syndication
After choosing the correct channel from the syndication section of your product, you will be presented with all AP content available sorted by newest first. To drill down into the data and search for a specific term or word or part of a word you can craft your search terms using this guideline fr...
Upgrading from TCMS to OTF fontsets and new InDesign 2022
The following instructions are for modifying your current workstation to be compatible with the new fonts and templates in use. Please perform these steps in the following order after a clean restart of your machine with no other applications running. Please note: the instructions below also ap...
Update fonts in Extensis Universal Type Client
From time to time as fonts are added or changed in the standard font set, staff will be required to synchronize their workstations with the server again to realign their workstations to the master font set. To Resynchronize your fonts, Open Extensis Universal Type Client on your workstation If th...
Enabling 2 Factor Authentication for BLOX access
Web-facing BLOX logins can now be protected by 2FA login challenge. Any user with direct access to BLOX is now required to enable 2FA on their login to assist with securing the site.For the staff that already have Cisco Duo you can use the mobile app on your device to link BLOX to the duo 2fa or...
Hiding a story from search engines when using content from another property.
From time to time there may be a need to hide specific content from search engines. This would be commonly requested when using stories copyrighted from other publications but shared to us for use. If the story is popular or goes viral, the origin site would want the wider search engine traffi...
Exporting Page Content and Copying to Other Domains (No Duplcate Assets)Adding pages to common
Exporting Page Content and Copying to Other Domains NOTE: The following step should only be completed after the page is complete and all photos are toned. IF THE RECEIVING SITE NEEDS STORIES ON THEIR WEBSITES - THE ORIGINATING SITE MUST MANUALLY ADD THE APPROPRIATE SITE TAGS TO EACH STORY ON TH...
Adding a Byline In Town News.
1. Open up Town news in your web browser and login like you normally would :https://tcms.timesshamrock.com/2. Once logged in, click on your user name in the top right corner and select profile from the drop down.3. If an error pops up click ok on this.4. Navigate to the Content tab. From here you...
Manually adding a page to e-edition only
Editors can create pages in BLOX that are related to the e-edition only, these can be added inline to the end of an existing section or as a separate section letter all together. example below- Someone manually created an L001 page in the 3/6 edition.You can see that it automatically shows up in...
Vision Data
Additional Month end closing processing
Recently two month end closing functions have been added to the tasklist for end-of-month processing in Vision Data. Purging history: (this function will remove history older than 7 years (84 months) when run from each account in a profit center)From within the target profit center in Total Ad - ...
Vision Data - Merge accounts
Log into Vision Data and select the profit center that the account is in.from the TOOLS menu choose Batch Updates and MERGE ACCOUNTSIn the resulting window place the account that YOU WANT TO KEEP in the top field and the account that you would like to merge into it in the lower field. Click PRO...
Logging Into Paytrace for Class Ads
Paytrace Website - https://classadz.vdata.com/PayTrace/Login Select the appropriate Site. Select the appropriate Application. Password is provided by your manager. Session ID is from your Vision Data session. (See second screenshot) Click Login
Vision Data - Updating Salesperson History for a transferred account.
From time to time an account may be transferred or reassigned to a new salesperson. Accomplishing this is a two-step process: First the AR Master Account Record must be updated to the new salesperson so that all future ads will automatically assume this salesperson on each new order (although thi...
Vision Data Hosted Session, Setup, Email Update, 2FA, and Offboarding.
The VNC session for the Hosted Vision Data session can be found at:\\pascrcorpfs01\IT_Stuff\Software Folder\Vision Data\VD CLOUD VD_HostedAdd this VNC session to the users desktop and have them launch the session and login.The Current users will have the same login as they did in the past with -...