Managing your new Adobe Account

This guide will contain the basics to managing your Adobe account. Your adobe account is managed on the Creative Cloud app on your computer. You can access it by hitting the Windows key and searching for Creative Cloud, or if on a mac going to the applications folder and opening Creative Cloud.

Once in Creative Cloud, if you click the icon at the top right, you can access the app preferences, but most importantly the sign out button, this is important for logging out of the old account, and into the new one that was created.

You will now see a sign in screen, you can either click Continue with Google or enter your work email, at which point you will be prompted to check your email for a code.


You will then be prompted to create a password. 

Once you get signed in, you will be taken back to the main app screen, you will notice little locks on your apps such as InDesign, this is because your new account does not have the license provisioned yet. To get this unlocked just call IT @ 8200 and we can add the license which activates instantly. 

Your adobe license will allow you to use your apps on two devices at the same time, if you try to login to your app such as InDesign on a 3rd device you will see this message.

Simply choose which device to sign out of, then you will be able to continue. It is important to note that the next time you sign in on the device that decided to sign out of, you will get the same message. This is normal, and you can just select the machine you need to use. 

Otherwise, your applications will function as normal, none of the preferences, profiles or other data will change as the account simply controls the license to utilize the product.